MSU set to launch new Student Assistance Program, includes free psychological, legal and financial counselling

October 5, 2016 at 10:07 am

The MSU Student Assistance Program is a new benefit provided to all McMaster students. Launching on Monday, October 17, this program is free, confidential, voluntary and accessible for not only McMaster students, but their roommates and parents. The benefits outlined in the program address key needs of students as made identified to the MSU membership. The two main services are psychological counseling and academic-life services, powered by Aspiria.

“The program will complement the existing MSU services and resources available on campus in order to provide more accessible and holistic support for students” says Ryan MacDonald, MSU Vice President (Finance).

Psychological counseling services are offered by phone to a 24/7 year-round toll free call-centre. The calls are answered by master’s level counselors, of which there are speakers of 180 different languages and dialects. Counseling is also offered over the Internet and through the iAspiria app. Counseling support is then received by in-person counseling, e-mail exchange, video or telephone. Access to the new program offerings will begin on October 17, and will appear via the website of the MSU's benefit provider We Speak Student. For a preview of the various services included in the Student Assistance Program, please click here.

Academic-life services include legal consultation, financial consultation, life coaching, nutrition consultation and wellness resources, such as parenting and everyday life.

MSU SAP is dedicated to respecting confidentiality through many methods, which include keeping completely confidential records, refraining for booking back-to-back appointments, and offering counseling on premises located in external private offices.

For more information, please contact:

Ryan MacDonald
MSU Vice President (Finance)
905-525-9140 ext. 24109


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