MSU offers Student Assistance Program, includes free psychological counselling and academic-life services

November 10, 2017 at 09:00 am

The MSU Student Assistance Program (SAP) is a benefit offered to all McMaster students, as well as their parents and roommates. This program is free, confidential, and voluntary, aiming to address some of the key needs of students. The two main services are psychological counselling and academic-life services, powered by Aspiria. Access to the MSU SAP can be found through the benefit provider, We Speak Student. Please note, SAP is available to all students, regardless of whether or not a student opted-out of either the MSU health and/or dental insurance plans.

“Support can come in many different forms and look different for each student,” said Preethi Anbalagan, MSU Vice President (Administration). “The Student Assistance Programwas added tocomplement existing MSU services and resources,with the goal of providingsupport that is more comprehensive and accessible to students.”

Psychological counselling services are offered by phone to a 24/7 year-round toll free call-centre. The calls are answered by master’s level counsellors, of which there are speakers of 180 different languages and dialects. Additionally, counselling is offered over the Internet and through the iAspiria app. Counselling support is then received by in-person counselling, e-mail exchange, video or telephone.

Academic-life services include legal consultation, financial consultation, life coaching, and nutrition consultation. Wellness resources are also available, covering topics such as parenting and everyday life.

MSU SAP is dedicated to respecting confidentiality through various methods, which include keeping completely confidential records, refraining from booking back-to-back appointments, and offering counselling in external private offices.

For more information, visit the SAP website, or contact:

Victoria Scott
Administrative Services Coordinator
905-525-9140 ext. 23251


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