Student Assistance Program benefits include free psychological counselling and academic-life services

January 11, 2019 at 12:00 pm

The MSU Student Assistance Program (SAP) is a benefit offered to all McMaster students, as well as their parents and roommates. This free, confidential, and voluntary program aims to address some of the key needs of students with services including psychological counselling and academic-life services, powered by Aspiria. Access to the MSU SAP can be found through the benefit provider We Speak Student.

Psychological counselling services are offered by phone to a 24/7 year-round toll free call-centre. The calls are answered by master’s level counsellors, of which there are speakers of 180 different languages and dialects. Additionally, counselling is offered over the Internet and through the iAspiria app. Counselling support is then received by in-person counselling, email exchange, video or telephone.

Academic-life services include legal consultation, financial consultation, life coaching, and nutrition consultation. Wellness resources are also available, covering topics relating to parenting and everyday life.

MSU SAP is dedicated to respecting confidentiality through various methods, which include keeping completely confidential records, refraining from booking back-to-back appointments, and offering counselling in external private offices.

For more information, please contact:

Victoria Scott
Administrative Services Coordinator

905-525-9140 ext. 23251

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