Useful Links & Resources

1. Policies and Procedures

University Policy and Procedures -
University Calendars - (includes academic regulations for petitions for relief for missed term, work and deferred examination)

2. Academic Advice

Arts and Science Programme -

School of Business -

Faculty of Engineering -

School of Graduate Studies -

Faculty of Health Sciences

Faculty of Humanities -

Faculty of Science -

Faculty of Social Science -

3. Other Student Services

Academic Integrity Office -

Admissions (Office of the Registrar) -

Chaplaincy Centre -

Student Wellness Centre - (services include Personal / psychological and academic success counselling; medical/health care; wellness education

Queer Students Community Centre -

Housing and Conference Services -

Human Rights & Equity Services -

Office of the International Students Advisor -

Office of Student Financial Aid and Scholarships -

Services -

Student Affairs -

Student Accessibility Services - Support for students with disabilities-assistive technology support, learning strategies, note taking programs, and classroom accommodations.

Student Success Centre - Services include academic skills/ support

4. Staff / Faculty Services

Human Resources -

Employee Labour Relations - (includes a Conflict Resolution Resources guide and listing of Union and Faculty Association contacts)

5. Student Groups


McMaster Students Union -

Graduate Student Association (GSA) -

McMaster Association of Part-time Students (MAPS) -

6. Reference material about Ombuds profession

Association of Canadian College and University Ombudspersons

University and College Ombuds Association -

Introduction to Ombuds Processes -

The European Ombudsman Homepage -

7. Other Ombuds offices in the Community


Ontario Ombudsman -


Ombudsman for Banking Services and Investment -

National Bank of Canada Ombudsman -,1010,divId-2_langId-1_navCode-13212,00.html

BMO Bank of Montreal Ombudsman -

CIBC Ombuds -

RBC Financial Group Office of the Ombudsman -

Bank of Nova Scotia Ombuds -,1608,CID8376_LIDen,00.htm
Tel: 1-800-785-8772

TD Bank Financial Group Office of the Ombudsman -


Toronto Star
Tel: 416-869-4949

Contact Details

Carolyn Brendon and Kileen Dagg Centurione
905-525-9140 ext. 24151

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