Useful Links & Resources

1. Policies and Procedures

University Policy and Procedures - http://www.mcmaster.ca/policy/
University Calendars - http://registrar1.mcmaster.ca/calendar/ (includes academic regulations for petitions for relief for missed term, work and deferred examination)


2. Academic Advice

Arts and Science Programme - http://www.mcmaster.ca/artsci/contact_us/contact_us.html

School of Business - http://www.degroote.mcmaster.ca/about/offices/academ_rel.aspx

Faculty of Engineering - http://www.eng.mcmaster.ca/about/people-assoc-dean.htm

School of Graduate Studies - http://www.mcmaster.ca/graduate/

Faculty of Health Sciences

Faculty of Humanities - http://www.humanities.mcmaster.ca/registeredstudents.html

Faculty of Science - http://www.science.mcmaster.ca/~associatedean/index.html

Faculty of Social Science - http://www.socsci.mcmaster.ca/adeans/index.cfm


3. Other Student Services

Academic Integrity Office - http://www.mcmaster.ca/academicintegrity/letter.cfm

Admissions (Office of the Registrar) - http://registrar.mcmaster.ca/

Chaplaincy Centre - http://www.mcmaster.ca/chaplain/

Student Wellness Centre - http://wellness.mcmaster.ca/ (services include Personal / psychological and academic success counselling; medical/health care; wellness education

Queer Students Community Centre - http://www.msumcmaster.ca/servicesandbusiness/qscc/

Housing and Conference Services - http://www.mcmaster.ca/services/houshosp.cfm

Human Rights & Equity Services - http://www.mcmaster.ca/hres/homepage.html

Office of the International Students Advisor - http://oisa.mcmaster.ca/

Office of Student Financial Aid and Scholarships - http://sfas.mcmaster.ca/

Services - http://www.mcmaster.ca/services/index.cfm

Student Affairs - http://access.mcmaster.ca/

Student Accessibility Services - http://wellness.mcmaster.ca/. Support for students with disabilities-assistive technology support, learning strategies, note taking programs, and classroom accommodations.

Student Success Centre - http://studentsuccess.mcmaster.ca. Services include academic skills/ support


4. Staff / Faculty Services

Human Resources - http://www.workingatmcmaster.ca/hrservices/

Employee Labour Relations - http://www.workingatmcmaster.ca/link.php?link=Job+Matters%3AEmployee+Labour+Relations (includes a Conflict Resolution Resources guide and listing of Union and Faculty Association contacts)


5. Student Groups

 

McMaster Students Union - www.msumcmaster.ca/

Graduate Student Association (GSA) - www.mcmaster.ca/gsa/insuranceinformation.html

McMaster Association of Part-time Students (MAPS) - www.mcmaster.ca/maps/


6. Reference material about Ombuds profession

Association of Canadian College and University Ombudspersons http://www.uwo.ca/ombuds/assoc.htm

University and College Ombuds Association - http://www.ucoa.org/

Introduction to Ombuds Processes - http://www.ainc-inac.gc.ca/wige/trd/intomb_e.html

The European Ombudsman Homepage - http://www.euro-ombudsman.eu.int/home/en/default.htm

7. Other Ombuds offices in the Community

GOVERNMENT

Ontario Ombudsman - http://www.ombudsman.on.ca/english.asp

BANKS

Ombudsman for Banking Services and Investment - http://www.obsi.ca/obsi/pages_english/news_report_taskffss.php3

National Bank of Canada Ombudsman - http://www.nbc.ca/bnc/cda/productfamily/0,1010,divId-2_langId-1_navCode-13212,00.html

BMO Bank of Montreal Ombudsman - http://www4.bmo.com/

CIBC Ombuds - http://www.cibc.com/ca/cibc-and-you/to-our-customers/service-commit.html#content4
Email: ombudsman@cibc.com

RBC Financial Group Office of the Ombudsman - http://www.rbc.com/ombudsman/index.html

Bank of Nova Scotia Ombuds - http://www.scotiabank.com/cda/content/0,1608,CID8376_LIDen,00.htm
Tel: 1-800-785-8772

TD Bank Financial Group Office of the Ombudsman - http://www.td.com/ombudsman.jsp

NEWSPAPERS

Toronto Star
Email: ombuds@thestar.ca
Tel: 416-869-4949



Contact Details

Carolyn Brendon and Kileen Dagg Centurione
ombuds@mcmaster.ca
905-525-9140 ext. 24151

Icon-twitter Tweets for #McSU
Follow @MSU_McMaster