Maccess 2016 Campus Accessibility Guide:

Issu link: http://issuu.com/maccess/docs/accessibility-guide-pdf-final/1

PDF: Accessibility-Guide-PDF-Final.pdf (3.34 MB)

Microsoft Word: Accessibility-Guide-Final.docx (2.42 MB)

Groups and Services at McMaster

Student Accessibility Services MUSC B107 —Academic Accommodations 


SAS is located in the basement of MUSC (B107), and organizes the process of getting academic accommodations for students with disabilities. To get these accommodations as a new student, you need to make an appointment with a Program Coordinator by calling SAS, and then together you will discuss which accommodations are appropriate for you. SAS will require documentation of your disability before granting these accommodations. They will then generate a letter for you, which you can bring to your professors to discuss and sign.

For returning students, this year SAS has implemented an electronic accommodations renewal system. To access this, go to the SAS website accommodations section, and select Self-Registration, and follow the steps listed there to renew your accommodations without needing an in-person appointment.

Possible accommodations include, but are not limited to:

  • Extra time on tests and exams
  • Alternate test and exam writing locations
  • Note-takers
  • Special classroom sectioning (ability to select the class timing that fits with your ability)
  • Consideration for alternate forms of assessment (other than attendance/participation) when you miss class due to disability
  • Exams only allowed at certain times of the day (e.g. no morning exams, no night exams)
  • Permission to audio record lectures
  • Only 1 exam allowed per day
  • Extensions on assignments


Overview- process of getting academic accommodations:

1.       Make an appointment with SAS

2.       Bring medical documentation and discuss your concerns with your counsellor.

3.       Bring the generated letter to your professors to discuss and sign.

4.       Return the letters to the SAS office.


Student Wellness Centre—Medical professionals and Counsellors (MUSC B101)


McMaster students have access to the Student Wellness Centre, which houses doctors, nurses, psychiatrists, and counselors. Appointments can be made by calling 905-525-9140 x 27700.

In terms of mental health care, there are three different professionals to potentially see: doctors, who you can see more regularly, psychiatrists, and counselors. The process of accessing counselling through the SWC is as follows: Students must go to MUSC B101 during the hours of 10:30-12/1:30-3:30 to have an initial consultation appointment (this typically cannot be booked on the phone). Priority may be given to students who were unable to recieve an appointment the day before, if you experience this indiate to the receptionist you were unable to get an appointment early.

In this consultation appointment, students will discuss with a counsellor what their concerns are, and how best their needs can be met. This can be done through individual counselling with a counsellor at the SWC, who can typically meet once every 3-4 weeks, participation in one of the SWC groups (see below), or referrals to outside resources. Some of the SWC groups are open to all participants by self-referral, but others need a referral from a counsellor. The SWC also has crisis counselling appointments for students who are in need of immediate support. To access this, visit MUSC B101 and indicate the immediate need to the receptionist, who will attempt to arrange an appointment within 24 hours.

In addition to the SWC groups, there are a number of Arrive and Thrive programs being offered, including Pause, a 1:1 session with a counsellor to discuss substance use, Koru Mindfulness, a 4 week program designed to teach mindfulness, stress management, and meditation, and Exploring Change, a 4 week group program working on figuring out how to make changes about practices like procrastination and substance use. For more information, see the attached SWC brochure or their Facebook page.

On Campus Peer Support Services

Maccess: an MSU service for students with disabilities that has in person peer support accessed through msumcmaster.ca\maccess as well as community based programming and events.

Hamilton Mad Students Collective: The Hamilton Mad Students Collective: A Peer Support and Advocacy Community (HMSC) formed in 2012. Members are students age 16+ in the Hamilton-area (Ontario, Canada) who are attending or preparing to attend any school in any program and at any level of study. This includes students on a leave of absence from school and planning to return. All members self-identify as having personally experienced madness, mental health disability, mental illness, significant spiritual or emotional distress, and/or the psychiatric/mental health system. Some refer to ourselves as Mad, crazy, service users, psychiatric survivors, neuroatypical, mentally ill, or disabled.

WGEN (Women & Gender Equity Network): a MSU service that provides a space for female-identified people, trans and non-binary people, and survivors of sexual violence, whose peer support can be accessed in MUSC 204.

PCC (Pride Community Centre): a MSU Service, that provides community space for queer and trans identified people whose peer support can be accessed in MUSC 221.

SHEC (Student Health Education Centre): a non-denominational peer support service that also focuses on health promotion, found in MUSC 202.

Immediate Support

If you are in need of immediate support, there are a number of on and off campus resources you can pursue:

Good2Talk: a mental health helpline for university students that is available 24/7 at 1-866-925-5454

McMaster Security: can dispatch McMaster’s Emergency First Response Team, and can contact the Hamilton Police if needed. (905-522-4135)

COAST: a crisis response team and crisis phone line in Hamilton, operated out of St. Joseph’s Hospital, and can be reached at 905-972-8338

SACHA: 24 hour support line for survivors of sexual violence and those supporting surviors, who can be reached at 905-525-41605. 

Complaint Resolution

Equity and Inclusion Office (MUSC 212)

The EIO focuses on Human Rights in the context of sexual harassment, anti discrimination, and accessibility. They provide an avenue to discuss complaints and file appeals for all accessibility related concerns (contact Raihanna at khalfan@mcmaster.ca), as well as hosting the Sexual Violence Response Protocol, where survivors can find support and information (http://svrp.mcmaster.ca/).

OMBUDS: provides impartial, independent, and informal dispute-resolution advice and assistance to all members of the McMaster community. Contact them at 905-525-9140 x 24151, or ombuds@mcmaster.ca

Contact Details

Calvin Prowse, Maccess Coordinator

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