Peer Support

What is Peer Support?

Peer support is a form of support in which the person providing peer support has had similar life experiences to the person seeking peer support. The knowledge our volunteers have gained by living as members of LGBTTI2SQQA communities can be instrumental in guiding other LGBTTI2SQQA-identified people through the process of solving their own problems and improving their own lives.  


Peer support will be offered on a regular or occasional basis, depending on how often you'd like to attend and the availability of the volunteers. While some community members may feel they would benefit from weekly or monthly peer support sessions, others may choose to attend peer support only once, or irregularly, as desired. Like all aspects of peer support programming, the frequency of sessions will be directed by the community members seeking peer support. To schedule a time to meet with a peer support volunteer, or if you have any questions or concerns, contact us at qsccpeersupport@msu.mcmaster.ca


In arranging and participating in a peer support meeting, we will make every effort to maintain your confidentiality. You are welcome to set up a time to meet with a peer support volunteer using a non-McMaster e-mail and/or using a pseudonym. Additionally, everything you discuss during a peer support meeting will be held in the strictest confidence and no written or electronic records will be kept about the meeting(s). We will do our best to make any possible accommodations to make peer support safe for you, including, but not limited to, choosing to meet in private rooms far away from the QSCC, meeting in the evening when fewer people are around campus, or any other suggestions you might have.

Please note that our peer support volunteers will not engage in any situation that puts them at risk, or compromises their own anonymity/confidentiality. Volunteers are only required to disclose about a meeting if a) the volunteer requires a debrief session with a fellow team member or the coordinator (no unneccesary details will be disclosed) or b) the volunteer believes there is an imminent risk to yourself or others.

If you would prefer to speak over the phone, and are 26 years old or younger,  you could try calling the LGBT Youthline (youthline.ca) at 1-800-268-9688 or 416-962-9688 or texting them at 647-694-4275 Sunday to Friday between 4pm and 9:30pm.  

                                                                Other Supports

Other supports available include: 

1. YouthLine
The LGBT Youth Line is a toll free, Ontario wide peer support line for LGBT youth in Ontario. Get in touch with a peer support volunteer Sunday to Friday 4:00pm-9:30pm via phone, chat or text services. 
PHONE: 1-800-268-9688
TEXT: 647-694-4275
ONLINE: www.youthline.ca 

2. McMaster Peer Support Line 
The Peer Support Line is a confidential phone line that any McMaster student may call to discuss anything they may face. The line operates 7 days a week, from 7:00pm-1:00am. You can also chat with a peer listen available through the MSU PSL webpage. 
PHONE: 905-525-9140 ext. 28888

3. Good2Talk 
Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7/365. Good2Talk serves students at Ontario's publicly-funded colleges and universities, with a primary focus on those aged 17-25. 
PHONE: 1-866-925-5454

Contact Details

Drew Lu-McLean - PCC Coordinator
905-525-9140 ext. 27397

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